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Messing Creme KMS California 125ml

20,87€
18,78€

- 10%

Information
Service clients et conseils
Salon R-cut
hairdresser advice Montpellier
Tel : 04 67 66 45 58
Shipping & Returns
Shipping & Returns RCUT
Article 6: Delivery



6.1-Times
The seller agrees to deliver the ordered products within the maximum period for each product and noted in the announcement of sale appearing on the website or catalogs.
When ordering products available on different dates because of their availability, delivery time is based on the longest time.
In case of delay of more than seven (7) working days, the customer is given the opportunity to cancel the order by sending an e-mail customer service at the following address: salon@rcut.fr.
In this case, if they receive the product after its cancellation request, he will refuse stating
"refused to cancel delay".
If necessary, the seller will refund the product and the cost of return of the order no later than thirty (30) days from receipt thereof.
If the delay is caused by a force majeure as defined in the jurisprudence of French courts, the seller will inform the customer by e-mail that his request for cancellation may result.
6.2 - Delivery areas
The seller delivers the package anywhere in France (including Monaco and Corsica) and in the following countries: all countries of the European Union, Africa, Middle East, America and Asia.
Regarding the overseas departments, deliveries are only possible by post.
If demand for delivery outside coverage area, the sale would be automatically canceled and the customer would be fully reimbursed for the purchase and delivery costs associated with the latest within thirty (30) business days of order.
6.3 - Delivery address
Products will be sent to the delivery address specified by the customer during the ordering process. The customer should always choose the place of delivery and provide a phone number where he is contacted by post (or carrier) hours of delivery in case of problem.
The seller's liability shall in no way be if the package was delivered to the address listed in the order, regardless of the person to whom it was delivered.
6.4 - Reservations
Each delivery is deemed to be made available from the product or service to the client.
Without prejudice to the period in which the client under its right of withdrawal defined in
Article 7, it must verify the shipment upon arrival and to all reserves and claims that appear justified, or even refuse the package, if it is likely to have been opened or if clear signs of deterioration.
The said reservations and complaints should be directed to the carrier by registered letter with acknowledgment of receipt within three (3) business days after product delivery. A copy will be immediately sent to the seller. In this work, the client or his representative must provide any justification as to the reality of discrepancies.
Finally, the customer must give the seller every opportunity to make a finding of non-compliance and to remedy. He will not intervene himself or to involve a third party to do so. Otherwise, all claims will be rejected.



Article 7: Right of withdrawal



7.1-In accordance with article L121-20 of the Consumer Code, all products sold have a right of withdrawal for a period of seven (7) days from the date of receipt.
The return of all products will result in a refund equal to the total amount paid by the customer, ie the purchase price of the product (s) and shipping.
The return of only some of the products will result in a refund equal to the amount of product returned and the share of shipping the product.
Return costs and risks associated with returning product are the responsibility of the customer. Products must be returned in good condition, complete and adequately protected by means of a transport mode that provides guarantees similar to those proposed for the initial transport.
The return address is:
RCUT

Service Clients RCUT

10 rue puits du temple

34000- MONTPELLIER

FRANCE

7.2-The refund will be made of the customer as soon as possible and no later than within thirty (30) working days of receipt by the seller of the request to exercise the right of withdrawal, provided that the product has been returned to the seller.



Article 8: Guarantees


8.1-Legal guarantee
The product warranties include the lack of conformity and hidden defects and no customer can apply for a guarantee greater than that registered.
In case of non-compliance of the delivered product, the customer may request the repair or replacement.
It will send an email to the following address: salon@rcut.fr
If replacement of the product is impossible, the customer may make the product and get refund the price. If necessary, the products must be returned in good condition, complete and properly protected, with a mode of transport with safeguards similar to those proposed for the initial transport.
The service will give customers the information and documents enabling him to make his return.
In any case, these provisions do not deprive the customer of his right of withdrawal, as framed by the provisions of
Article 7 of the General Conditions.
8.2-Disclaimer
Seller's guarantee does not cover the following cases:

·        misuse or improper handling

·        force majeure

·        using commercial or collective

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