Le Salon RCUT est fermé pour cause de CONGES annuels jusqu'à mi-Août

Les livraisons des commandes ne pourront pas être assurées pendant cette période.

Cependant, le site reste ouvert et vous permet de choisir vos produits et de préparer votre panier.

Le paiement final n'est pas accessible.

Durant cette période, Le salon R-cut déménage au N° 8 de la Rue des Teissiers 34000 Montpellier.

Nous vous souhaitons de bonnes vacances.

hairdresser mixed
master craftsman
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à Montpellier

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Salon R-cut
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Tel : 04 67 66 45 58
Terms of sale RCUT


Article 1: Definitions

Catalogue: refers to the seller in which products are available.
Client: means the person who buys the products offered by the seller on the website and in catalogs.
Conditions: means the general terms and conditions of the website.
Parties: mean both the seller and the joint client.
Product (s): refers to goods sold by the seller and available on the website and in the seller, ie including hair products, cosmetics and beauty products.
Website: means the website available at www.rcut.fr. The website includes the infrastructure and content, including text, sounds and still or moving images.

Article 2: Scope – Enforceability

These general conditions define the rights and obligations of the parties in connection with the sale of products offered on the website or in catalogs.
Unless otherwise agreed in writing, the relationship between the parties is governed exclusively by these terms.
Any contravention opposed by the customer will, in the absence of express acceptance of salesman, unenforceable.
The customer declares to have read and accept the rights and obligations pertaining thereto. Any order placed with the vendor is subject to the terms and conditions.
These general conditions are subject to change in the conditions defined in
Article 12. The terms and conditions applicable to the order are those in effect on the website at the time of placing the order by the customer.

Article 3: Products

3.1 The products can be purchased by any person meeting the conditions set out in Article 4.1.
3.2-The Seller shall use its best efforts to ensure that the graphical representation of products on the website and catalogs to be as faithful as possible to the products themselves. However, given the format of digital products, it is possible that the perception by the customer of its photographic products may not exactly match the product itself
3.3-The product offers are valid until they are visible on the website and throughout the duration of the catalogs, subject to availability.
If out of stock of a product after placing the order, the customer will be notified by email within (maximum) 10 working days. With the exception of dates of annual closure of our suppliers (August 3 to 21) or the period is extended to 21 days. Therefore, if the product was the only available product described in the order, the vendor credits the client's portfolio to have an amount of the order and delivery charges which carries a refund by check to the customer's request.
The product available was part of a global order in which other products are available, the seller shall deliver part of the order and informs the customer an amount equal to the value of the unavailable product was credited in his wallet or makes a refund by check to the customer's request.

Article 4: Order

4.1-Customers wishing to order warrant that they are 18 years or more, are fully entitled to use the credit card used and that the card provides access to sufficient funds to cover all costs.
4.2-The controls are made only from the website from the form submitted to them.

Article 5: Price – Payment

The prices charged by the vendor are those in effect at the date of the order. The seller reserves the right to modify at any time.
These prices are in euros including all taxes and not including delivery charges, which are based on the geographical area.
The exact amount of shipping of the order is indicated at the time of validation of it.
For deliveries outside the French territory, customs duties and / or other local taxes may be payable. These duties and taxes are not the responsibility of the seller and will be charged to the client and under his responsibility.
Payments are made by credit card on the secure website of the bank Societe Generale.
Credit cards are accepted: Visa, MasterCard and Eurocard.
The customer's bank account will be debited at the time of order.
The order will be considered effective and thus validated immediately upon payment online.
The seller reserves the right to refuse a delivery or an order from a customer who has not fully paid or a previous order or with whom a payment dispute exists.
The seller has adopted the SSL secure payment system SOGENACTIF Bank Societe Generale, ensuring the confidentiality and security of banking transactions.
The seller never has access to personal and confidential information concerning the means of payment. That is why the customer's bank details will be required of each new order. Indeed, only the bank Societe Generale have confidential information (card number, expiration date) that are inaccessible by others.


Article 6: Delivery

The seller agrees to deliver the ordered products within the maximum period for each product and noted in the announcement of sale appearing on the website or catalogs.
When ordering products available on different dates because of their availability, delivery time is based on the longest time.
In case of delay of more than seven (7) working days, the customer is given the opportunity to cancel the order by sending an e-mail customer service at the following address: salon@rcut.fr.
In this case, if they receive the product after its cancellation request, he will refuse stating
"refused to cancel delay".
If necessary, the seller will refund the product and the cost of return of the order no later than thirty (30) days from receipt thereof.
If the delay is caused by a force majeure as defined in the jurisprudence of French courts, the seller will inform the customer by e-mail that his request for cancellation may result.
6.2 - Delivery areas
The seller delivers the package anywhere in France (including Monaco and Corsica) and in the following countries: all countries of the European Union, Africa, Middle East, America and Asia.
Regarding the overseas departments, deliveries are only possible by post.
If demand for delivery outside coverage area, the sale would be automatically canceled and the customer would be fully reimbursed for the purchase and delivery costs associated with the latest within thirty (30) business days of order.
6.3 - Delivery address
Products will be sent to the delivery address specified by the customer during the ordering process. The customer should always choose the place of delivery and provide a phone number where he is contacted by post (or carrier) hours of delivery in case of problem.
The seller's liability shall in no way be if the package was delivered to the address listed in the order, regardless of the person to whom it was delivered.
6.4 - Reservations
Each delivery is deemed to be made available from the product or service to the client.
Without prejudice to the period in which the client under its right of withdrawal defined in
Article 7, it must verify the shipment upon arrival and to all reserves and claims that appear justified, or even refuse the package, if it is likely to have been opened or if clear signs of deterioration.
The said reservations and complaints should be directed to the carrier by registered letter with acknowledgment of receipt within three (3) business days after product delivery. A copy will be immediately sent to the seller. In this work, the client or his representative must provide any justification as to the reality of discrepancies.
Finally, the customer must give the seller every opportunity to make a finding of non-compliance and to remedy. He will not intervene himself or to involve a third party to do so. Otherwise, all claims will be rejected.

Article 7: Right of withdrawal

7.1-In accordance with article L121-20 of the Consumer Code, all products sold have a right of withdrawal for a period of seven (7) days from the date of receipt.
The return of all products will result in a refund equal to the total amount paid by the customer, ie the purchase price of the product (s) and shipping.
The return of only some of the products will result in a refund equal to the amount of product returned and the share of shipping the product.
Return costs and risks associated with returning product are the responsibility of the customer. Products must be returned in good condition, complete and adequately protected by means of a transport mode that provides guarantees similar to those proposed for the initial transport.
The return address is:

Service Clients RCUT

10 rue puits du temple



7.2-The refund will be made of the customer as soon as possible and no later than within thirty (30) working days of receipt by the seller of the request to exercise the right of withdrawal, provided that the product has been returned to the seller.

Article 8: Guarantees

8.1-Legal guarantee
The product warranties include the lack of conformity and hidden defects and no customer can apply for a guarantee greater than that registered.
In case of non-compliance of the delivered product, the customer may request the repair or replacement.
It will send an email to the following address: salon@rcut.fr
If replacement of the product is impossible, the customer may make the product and get refund the price. If necessary, the products must be returned in good condition, complete and properly protected, with a mode of transport with safeguards similar to those proposed for the initial transport.
The service will give customers the information and documents enabling him to make his return.
In any case, these provisions do not deprive the customer of his right of withdrawal, as framed by the provisions of
Article 7 of the General Conditions.
Seller's guarantee does not cover the following cases:

·        misuse or improper handling

·        force majeure

·        using commercial or collective

Article 9: Intellectual Property

The website is the property of the seller.
All elements of the website (text, comments, works, illustrations and images, whether visual or auditory), are protected by copyright, trademark law, patent law, for the world wide. They are the exclusive property of the seller. Consequently, they may not be reproduced, operated or used for any purpose whatsoever.

Article 10: Privacy

The Intelligence information about customers is essential for processing and delivering orders.
These are confidential and will be used by its internal services only for order processing and to enhance and personalize the communication including letters / emails and information as part of customizing the site based on preferences noted users. Customers have the opportunity to object free of charge, except those related to the transmission of the refusal, and simply to use their contact information each and every time a message is sent to them. To do this, they just need to write to the following address: salon@rcut.fr
In all cases, customers can still send a request to the address indicated above so that cease communications referred to, without having to pay costs other than those related to the transmission of the request.
The website is in accordance with French and European legislation on the protection of privacy and personal data in place and has been declared to the “Commission Nationale de l’Informatique et des Libertés” in number 1518429.
In accordance with the Data Protection Act of 6 January 1978 amended by Law of August 6, 2004, customers have at any time, a right to access, modify, correct or delete personal data.
To change their personal information and / or terminate their account, customers can send an email to salon@rcut.fr
Customers can also exercise a right of objection.

Article 11: Responsibility

11.1-The products comply with French legislation and standards applicable in France. The seller's liability can not be held liable for failure by the client of the law of the country where the product is used (eg in case of prohibition of a product). It is the client to check with local authorities the possibility to import or use of the products he intends to order.
11.2-In case of purchases on a professional basis, the seller shall not be liable for all damages because of this, business interruption, loss of profits, loss of chance, damage or expense that might arise from the purchase of products.
The total or partial inability to use the products, particularly due to incompatibility of equipment, may give rise to any compensation or reimbursement or because of the liability of the seller.
11.3-The seller can not be held liable for damages of any kind, whether tangible or intangible property, resulting in sales.
11.4-The seller's liability will in any event, limited to the amount of the order.
11.5-The seller can not be held liable for breach of contract in case of shortage of stock or product unavailability, force majeure, disruption or total or partial strike of postal services and transport and / or communications, flood, fire.

Article 12: Amendments to the Conditions

The seller reserves the right to change the terms and conditions. All new versions will be marked with a specific mention on the Website.

Article 13: Applicable law and disputes

The General Conditions are subject to French law. When a problem occurs, the customer must first of all contact customer service at the following email address for an amicable solution: salon@rcut.fr.
Any dispute shall be the exclusive jurisdiction of the location of the headquarters is RCUT Montpellier.

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